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  • About trade in allience

    Sampisa - - Help and Questions

    Post

    A little clarification. We normally do not care if amount exchanged is (about) in range +/- 5% e.g. 100.000 wine vs 105.000 sulphur. The same, if score of players is (about) in range +/- 5% we accept shipment in both directions without considering pushing. E.g. a player having a score of 100.000 can "push" a player having 105.000: we consider such 5% as a "grey area" where players can be considered substantially equal. Finally, if you need to have a trade with another player that can be consider…

  • Staff (58) vs. Spammers (78)

    Sampisa - - Social Corner

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    48

  • Maintenance - 18.09.2018

    Sampisa - - Historical News

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    Dear Players, Ikariam servers are moving to a newer operating system: next 18th of September, at about 10:00 CEST (server time), a downtime of max 2 hours is expected. Nothing changes in the game. Thank you for your patience. Kind regards Your Ikariam Team

  • Forum downtime

    Sampisa - - Community & Board News

    Post

    Dear players, you will have noticed that our forums have been secured in a way that made them inaccessible for you since Friday night. We'd like to apologise for this inconvenience, especially since the forums are our number one method of conveying information to you. However, this was necessary to maintain a high level of security and caution. There has been a security issue which needed to be addressed in a quick and reasonable manner which made it necessary to fully restrict access to the inv…

  • Male (141) Vs Female (153)

    Sampisa - - Social Corner

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    62

  • Staff (58) vs. Spammers (78)

    Sampisa - - Social Corner

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    44

  • Male (141) Vs Female (153)

    Sampisa - - Social Corner

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    57

  • Hello, since a question was placed, answer comes. We intervene when there is a rule violation. If you, Master Blaster, create 10 accounts, and you declare them IP-shared, and another player reports you, nothing happens. Even if you build fortress on each of them. Even if other player posts screenshots on board showing what is happening and complaining that GOs do not intervene. No, we do not ban you and your accounts, be sure: you have the right to build 10 accounts, and if you use them properly…

  • Multie accounts Question

    Sampisa - - Help and Questions

    Post

    We do not discuss about ban cases on board. You are free to complain a decision taken by a GO and let your case escalate in order to be re-evaluated. But keep in mind that "unfair advantage" is a keyword took very much into account by our Staff. Kind regards

  • Final note / clarification. Game account ownership is guaranteed by email address put on the account itself. A player is free to give away his own account, but we do not give any assistance in case something goes wrong. And we do not give assistance to a account whose owner can't access related email. As example. if I get an account from another user, I forget to change email and after a couple of weeks original owner resets password and takes account back without my authorisation, we do not int…

  • Pushing and Battles

    Sampisa - - Help and Questions

    Post

    Hi, - we consider transactions as "fair" if completed in 48 hours. On wars, very distant villages, occupations, etc. we can be a little lenient, and we tend to warn players (just once!). We always welcome support requests from players, informing us about any delay. In evaluating hard limits, we consider the 7-days timeframe, in order to let player view in his advisory page all shipments. We do not consider as "fair trade" any exchange made outside the 48h timeframe. In particular, we consider as…

  • Multie accounts Question

    Sampisa - - Help and Questions

    Post

    @Legendarynoodle if person George has two ip-shared accounts, called A1 and A2, and you have a account B, A1 can buy from B, and A2 can buy from B. Clearly, A1 and A2 can't interact, neither indirectly. E.g. A1 sends stuff to B then B sends stuff to A2 then this causes ban for circumvention of multi rule. @alireza2020 Rules are here to help both you and other players, and if respected from both sides, everything runs fine. Bans happen, normally last for few days, even if piracy bans are normally…

  • Staff (58) vs. Spammers (78)

    Sampisa - - Social Corner

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    70

  • Hello, if you open a ticket on support.en.ikariam.gameforge.com you will receive a answer in 48 hours. Just to clarify, reports sent in-game do not give any feedback to the users, and nobody will contact you back to give you a answer. Keep in mind that we receive dozen of such reports per day, but be sure that we check them all, even if majority of them are just... spam, e.g. because they were sent just to hope that GOs discover something about a stronger player, or because player clicked report…

  • You are free to ask how your data is treated, what kind of measures were put in place to protect your data, and what happens when your case will be closed. I can confirm that Gameforge worked hard recently to put in place all GDPR measures required by EU: maybe you remember that lot of sites had to close access to European users since they did not comply to such regulations, but GF sites are still open... Well, be sure that nobody will use your data in a improper way. Kind regards

  • Multie accounts Question

    Sampisa - - Help and Questions

    Post

    Normal trades via market (between accounts not IP-Shared and not on the same IP) do not cause violation of pushing rule. Kind regards.

  • Cashback 15%

    Sampisa - - Historical News

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    IK_CB_15.jpg Using your Ambrosia 23rd of June (whole day, all servers, from 00:00 to 23:59 server time) will give you back a whole 15% of the Ambrosia spent! You will receive them back, the amount rounded up, on the 25th of June 2018. Enjoy! Your Ikariam Team.

  • Pushing rule

    Sampisa - - Help and Questions Archive

    Post

    Hello Players, please let me give a little explanation We consider "fair trade" when players stay inside a reasonable ratio, that does not depend just to the price or type of resources, but to the position on map, involved players, specific alliance situation, etc. So in some cases we accept a ratio, in other cases another one. It is impossible to give a specific "table" (or ratio) with examples to follow, and also the ones provided by MrSniperZ are just custom examples related to some specific …

  • Pushing rule

    Sampisa - - Help and Questions Archive

    Post

    Hello, a quick clarification. Normal "Pushing" happens when someone sends resources to a bigger account without receiving anything back in following 48 hours. Anyway, we do not ban after 48h and a minute: so in case a couple of players is honestly trading, and something happens in the middle (e.g. wars, occupation of port, very long distances, etc) and this timeframe needs to be delayed, a support ticket can be opened, in order to explain the situation. We then normally find a agreement, in orde…

  • Hello Flexta, our main role is to help, not to scare or ban "just for fun". So our idea is to work in order to stop organised cheaters, and friendly warn (just once...) who randomly makes mistakes without evident unfair advantage. So, don't worry: it is just matter of time. Stay tuned. Kind regards.